Frequently Asked Questions

Everything you need to know about your BUXOM Cosmetics experience.

How do I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and lightly used or unused to qualify for a full refund.

Are BUXOM products cruelty-free?

Yes, BUXOM is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.

Do you offer international shipping?

Currently, we ship to addresses within the United States and select international territories. Please visit our Shipping Policy page for a full list of available destinations and rates.

How can I find the right shade for me?

We offer a virtual 'Shade Finder' tool on our product pages. Additionally, you can view swatches on various skin tones in our product galleries to help you make the best choice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Afterpay for interest-free installments.